Northwood Custom Jewelry - Bridgewater, Nova Scotia

Joao H. R.

Northwood is amazing!! They made such a great job. Me and my Fiancé got so happy and satisfied with the wooden and gold ring we purchased. Looking forward to the next one!!! 😃

Wanda D.

Great service and beautiful jewelry. I had a favourite pair of earrings my husband gave me several years ago. I lost one and was devastated. Northwood made one to match ! I couldn’t be more graceful !!

Jeffrey G.

We ordered our engagement rings from Northwood Custom Jewelry and could not be happier with how they turned out. Laurel, Angie, and team were so responsive and fun to work with. They took the time to understand what we wanted, discussed options and wood/gold pairings, and even took photos of the process for us and even helped us navigate some tight shipping deadlines ahead of our engagement trip. Their customer service is second only to their amazing, beautiful work. A year later, the rings still look as good as new. Last but not least, this is a business that takes pride in their LGBT+ customers and ensures that we feel equal and seen. Thank you, Northwood team!

Pierre C.

The team at Northwood Custom Jewelery did an amazing job with my fiancé's ring. I was having trouble to find the perfect ring to propose with and Laurel gave me the amazing idea of having an empty box proposal and getting my fiance in afterwards to build a custom ring. Laurel was extremely professional and fun to work with and made the whole experience a great one. My fiance and I brought family rings to blend the gold and use some stones. It is a perfect representation of uniting both our families and creating something of our own. We could not be happier with the final result. The team was extremely good to keep us updates through the process and giving us some guidance with ideas for the design. We are extremely happy with the work and will return for all of our jewelry needs in the future.

Justin G.

Order from Northwood for gorgeous, unique wedding bands and you will not regret it!

My wife ordered my wedding band from Northwood and I have loved the quality of the ring and the company's customer service. I have had my Indian Rosewood with Grey Maple and 14K Yellow Gold Accents for over 1 year and have not had any major issues. I did have to get it refinished by Northwood at the one year mark due to the wood becoming rough through normal wear. The refinishing was free (just had to pay for shipping) and can be avoided with monthly waxing which is included with the ring, but not if your wife loses it before gifting 🙂

My first wedding band was a rose gold plated ring with a wooden inlay. The rose gold tarnished within a year so pay attention to rings being plated v. solid. I did not care since the ring was purposely cheap due to working as a restaurant chef during that time. This ring by Northwood has not tarnished since it is solid gold and would highly recommend.

Mary

I ordered the teardrop pendant for my daughter on her birthday. She absolutely loved it and I believe she will cherish this piece forever. She received the pendant the day of her birthday, which was a perfect delivery, as they promised. The letter described the elements used in the production of this pendant, and how they relate to my daughter. She was very moved by her gift. I am very, very pleased. Northwood sales provided the easiest of choices for putting this necklace together, which made this purchase stress free. Thank you Northwood for a unique gift to be cherished.

May K.

The custom ring Northwood Rings made for me is so so sooo pretty and they really did work so hard to get it to match my vision perfectly. Generally, they were pretty prompt about emailing me back when I emailed them with questions and were pleasant to work with. However, the ring ended up taking several months longer to complete than they had originally told me. Fortunately, I did think to order my ring many months ahead of when I planned to propose, so the timeline worked out okay for me.

I know their operation is very small, so I wasn't surprised at all that the ring was taking longer than it was supposed to, but I wish they had been better about keeping me updated on the progress of my ring once it was clear that it wasnt going to be finished within a few days of the predicted date.

I was definitely anxious to see my design come to life. They got a lot of emails from me asking about my ring's status lol. Once pressed, they did allow me to see pictures of my ring in progress and they were careful to give me more updates, but I wish that it didn't take so much pressing for an update. I wonder if in the future, there's a possibility for a better progress tracking system for their custom rings?

One other thing to note is that within a week of wearing the ring, my fiance started noticing some imperfections in the acrylic finish of the ring. We're not entirely sure what it is or if it will go away with time, but we do notice that the wood wax provided helps temporarily. I emailed Northwood Rings to ask if this needed to be refinished or if this was normal but wasn't really given a clear answer-- just that if I *wanted* to, I could pay for it to be shipped back to them to be refinished. For now, my fiance and I have decided to just keep waxing the ring regularly to see if the problem goes away.

All in all, my fiance is in love with his ring and minus the flawed finish, I am too.

TL;DR
The folks at Northwood Rings are polite, dedicated people with a serious knack for ring making, but could probably use a better status tracking system. If you intend to order a custom ring, make sure to give ample time for unforeseen problems with making it. Also be fully prepared to take really good care of your ring once you do get it. BUT it's totally worth it if you decide wood rings are the right choice for you.

Megan S.

I had a vision of a an unconventional, but special, wedding ring, and Laurel was extremely accommodating throughout the design process staying within our spending limit while also making what was essentially a dream come true. I struggled to convey what I wanted on the ring at times, and Laurel was very patient, gracious and kind throughout our communications, offering her insight. I loved every step of the process, and I learned a lot from Laurel. The ring is absolutely stunning and exactly as I wanted it, her and her hubby do really great work. If I could give them 6 stars I would!