ItaCast Jewellery - Moncton, NB

mamou B.

Très bon service et sécurité sanitaire impeccable.

Manon G.

Très bon service !! Beaucoup de choix de bijoux

Conrad R.

Tres peut de variété

Madison H.

I am disappointed with the service I received at Itacast when going to get my ring resized. My fiancé purchased my ring from a jeweller online. He designed it himself and tried his best to figure out the sizing but the ring ended up being just a tad big. We both agreed lab grown diamond was the way to go for cost efficiency and ethical reasons. I brought the ring into itacast to inquire about resizing and after they looked at it they refused to do any work on the band because the diamond was lab grown. This was the only reason they provided me. This interaction felt condescending as if it was wrong for us to opt for the lab grown diamond. The work I wanted done on it had nothing do to with the stone, I just needed it reduced by one size. I then went to Jagoes and they were great to deal with! They will be resizing my ring and are not discriminating based on if it’s lab or naturally mined. Avoid if you have any lab grown jewelry, don’t bother wasting your time.

TIM I.

Great place to make your woman happy. Very friendly staff and good quality!

Josh A.

* JUST ENGAGED * HORRIBLE EXPERIENCE WITH ITACAST.

*Backstory* - I wanted to ask my gf to be my wife and went ring shopping months ago. I looked over some rings at Itacast, and typical jewelers at the mall, then checked Costco and they had a beautiful engagement ring with wedding band which I bought on the spot, it wasn't the most expensive ring set out there but at almost $4k with tax it wasn't a cheap set either.
I was waiting for the right time to ask, time went by and Saturday evening was our 5yr anniversary of being together (Oct 26). I asked my gf to marry me and she was over the moon and said yes! The ring was a bit too large for her, I told her on Monday we could got to town and bring it to It'scast and have them size it. (I had asked Costco when I purchased it, they informed me that they don't size and said I would have to bring to a jewelers so I called Itacast and they said it wouldn't be a problem).

Monday we drive to Itacast and see a young lady, she was fitting my fiancé and then had to get the older gentleman in the back (Eduardo) to inspect the diamonds etc.
He looked and said to the the girl "this is one of ours?" She replied no. He then started to pick it apart, saying how it wasn't from Canada, must be American then asked where I bought it, in which I told him Costco. He then said ah yes but be American then says No I think it's from over seas, not set very well, very delicate. Diamond is nice but ring is very delicate. Then got my fiance to look threw his magnifying glass to point out any imperfections. She and I were appalled and I was getting furious by the second and had to leave, she followed and we left in a hurry. Engagements are a magical thing, Eduardo at Itacast was sure tainting that for me.

I will not be back nor will I recommend them. The old fella needs to step down.

On a sidenote - Crescent Jewelers in the Champlain mall are fantastic to deal with. I don't know why I didn't go there in the first place. They have always treated us with respect in the past and continue to do so, even though I didn't buy this ring from them.

Matt

Extremely greasy place. Tried to find out information on an item and they tried to upsell me on something by $2000. Like really? Maybe $500 in difference but $2000? And they were adamant on selling it to me. Such a waste of time driving to Moncton just for that. Who sells jewelry in an industrial park anyways?

Iryna S.

Outstanding Experience at Itacast Jewellery !

I'm thrilled with my diamond ring from Itacast Jewellery . The quality and price were excellent. Highly recommend! Special thanks to Maudo, one of the owners, for his patience with my decision-making process amid their stunning collection.